Support that keeps you running
Our technical team is here to help you get the best from your Beran systems — with expert support, practical advice and fast response when it matters.
Technical support from the Beran team
Expert help for your condition monitoring systems
If you need help with a Beran system — whether that’s troubleshooting an issue, commissioning new equipment, or accessing technical documentation — our dedicated support team is ready to assist.
We’re the team behind the technology, so you’ll always get accurate, informed advice. Beran is part of the CMTG group, but your support comes directly from our engineers, service specialists and product experts.
How to reach us
Need immediate support or advice? Our team is just a call or email away.
- Phone: +44 (0)1805 624 304
- Email: Email Support Team
- Hours: 9 am – 5 pm (UK time), Monday to Friday
- Fault diagnosis and repair
- Equipment setup and configuration
- Software support and data handling
- Service scheduling and calibration
- Upgrades and legacy system advice
Fast help with your systems and equipment
If you need assistance with installation, diagnostics, maintenance or software, our expert support team is here to help. We cover all CMTG brands and can guide you through troubleshooting, servicing, and system optimisation.
Talk to our team about solutions and pricing
Need product advice, a tailored solution, or a formal quotation? Our experienced sales team can help with everything from technical queries to commercial planning and project proposals.
Local support from trusted partners
Our distributors offer expert, regional support for CMTG products and services. From the Middle East to Europe, find a local contact who speaks your language.
Find contact details for our sites worldwide
We operate from key offices in the UK, France, Germany and the USA. Reach out directly to the team nearest you for local insight and support.
Not sure which team to contact? We’re here to help.
If you have a general enquiry, would like to learn more about working with us, or simply aren’t sure where to direct your question, our team will make sure it reaches the right place. We’ll follow up as soon as possible.
Who we are
CMTG is a group of engineering experts focused on condition monitoring, vibration analysis, and precision balancing systems. Our heritage spans decades of industry knowledge and trusted service.
Precision tools for high-performance monitoring
From portable data acquisition to permanent condition monitoring, our products help keep critical assets running in demanding environments.
Support that goes beyond installation
We provide commissioning, calibration, training and on-site support tailored to your project needs. Long-term partnerships are at the core of our service model.
