Expert service and support

Services and support

Resources, downloads and expert help to get the most from your Prosig systems.

Here to help, wherever you are

From software updates and tutorials to direct help from our engineers, we’re here to support you throughout the life of your Prosig system. Find what you need below, or get in touch with our support team.

Support resources
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Software downloads

Get the latest DATS software updates and patches for your licensed system.

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Tutorial videos

Watch Prosig systems in action, with tutorials and explainer videos on our YouTube channel.

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Support articles

Answers to common questions, plus tutorials and how-to guides from our engineers.

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DATS Dataset Viewer

Open and view DATS data files with our free viewer, no licence needed.

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Noise and vibration handbook

Our free 7th edition guide to sensors, measurement and analysis.

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Customer feedback

Tell us how we’re doing. Your feedback helps us improve our products and support.

Need help with your Prosig system?

Contact our support team with your question, and include your system and software version if you can.
Contact support
See how Prosig precision performs in the real world
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Measurement expertise in action

From aerospace and automotive testing to condition monitoring and human vibration research, explore how Prosig's measurement solutions are applied across demanding engineering environments.

Worldwide support

Worldwide support, local expertise

Our support team is based in the UK, with offices in the USA and a network of distributors worldwide providing local sales and support.

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Our sites

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Distributors

Latest news and events
DJB Instruments and Prosig exhibiting at Space Tech Expo Europe 2026 in Bremen, Germany, 17–19 November, Hall 7 Stand ZZ15.
Space Tech Expo Europe 2026
17 November 2026 - 19 November 2026
Messe Bremen, Findorffstrasse 101, 28215 Bremen, Germany
Meet DJB Instruments and Prosig at Space Tech Expo Europe 2026 in Bremen for advanced vibration measurement and testing solutions.
Image shows overhead view of the Automotive Testing Expo in China
DJB Instruments at Testing Expo China 2026
26 August 2026 - 28 August 2026
Shanghai World Expo Exhibition and Convention Centre, China
Join DJB Instruments in Shanghai this August at the world’s leading event for automotive testing.