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Customer feedback

Tell us how we're doing. Your feedback helps us improve our products and support.

Your feedback makes a difference

We're committed to continual improvement, and the best way for us to improve is to hear from the people who use our systems every day. Whether something went well, or could have gone better, we want to know.

Every piece of feedback is read by our team and helps shape our products, our software and the support we provide.

What would be helpful to hear about

  • Your experience of buying from us and setting up your system
  • How well our hardware and DATS software meet your needs
  • The help you've received from our support team
  • Training, documentation and online resources
  • Any features or improvements you'd like to see

How we use your feedback

Your feedback is reviewed as part of our quality management system and helps us decide where to focus our improvements. If you'd like a reply, just let us know and a member of our team will get back to you.

Share your feedback

Email our team with your thoughts, good or bad. It only takes a few minutes and helps us serve you better.
Other support resources
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Software downloads

Get the latest DATS software updates and patches for your licensed system.

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Tutorial videos

Watch Prosig systems in action, with tutorials and explainer videos on our YouTube channel.

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Support articles

Answers to common questions, plus tutorials and how-to guides from our engineers.

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DATS Dataset Viewer

Open and view DATS data files with our free viewer, no licence needed.

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Noise and vibration handbook

Our free 7th edition guide to sensors, measurement and analysis.

See how Prosig precision performs in the real world
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Measurement expertise in action

From aerospace and automotive testing to condition monitoring and human vibration research, explore how Prosig's measurement solutions are applied across demanding engineering environments.

Worldwide support

Worldwide support, local expertise

Our support team is based in the UK, with offices in the USA and a network of distributors worldwide providing local sales and support.

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Our sites

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Distributors

Latest news and events
DJB Instruments and Prosig exhibiting at Space Tech Expo Europe 2026 in Bremen, Germany, 17–19 November, Hall 7 Stand ZZ15.
Space Tech Expo Europe 2026
17 November 2026 - 19 November 2026
Messe Bremen, Findorffstrasse 101, 28215 Bremen, Germany
Meet DJB Instruments and Prosig at Space Tech Expo Europe 2026 in Bremen for advanced vibration measurement and testing solutions.
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DJB Instruments at Testing Expo China 2026
26 August 2026 - 28 August 2026
Shanghai World Expo Exhibition and Convention Centre, China
Join DJB Instruments in Shanghai this August at the world’s leading event for automotive testing.