Privacy Policy
Condition Monitoring Technology Group (CMTG)
Last updated: January 2026
1. Introduction
Condition Monitoring Technology Group (CMTG) is committed to protecting the privacy and personal data of visitors to our websites. This Privacy Policy explains how we collect, use, store and protect personal information when you interact with our websites or contact us. This policy applies to websites operated by Condition Monitoring Technology Group (CMTG) and its brands, including Helitune, Beran Instruments, DJB Instruments, SEMIA, SEI and Prosig.
2. Who we are (data controller)
CMTG is a UK-owned organisation and acts as the data controller for personal data collected via our websites. Registered office: Condition Monitoring Technology Group Ltd, Hatchmoor Industrial Estate, Torrington, Devon, EX38 7HP, United Kingdom, where CMTG operates internationally (including offices in the EU and USA). Personal data may be accessed or processed by group employees or trusted service providers acting on our behalf, in line with this policy.
3. Applicable legislation
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) Data Protection Act 2018 EU GDPR, where applicable. Where personal data is transferred outside the UK or EEA, appropriate safeguards are applied.
4. Information we collect
We may collect: Contact details (name, email address, phone number, company), technical data (IP address, browser type, device information), enquiry and correspondence details, marketing preferences, information submitted via forms, downloads or event registrations. Payment information is not currently collected via our websites. Where payment details are provided to us as part of our business operations, they are processed securely by trusted third-party providers and are not stored on our websites.
5. How we use your information
We use personal data to: Respond to enquiries and requests, provide products, services and support, send marketing communications (where consent has been given), improve website performance and user experience, and meet legal, regulatory and contractual obligations
6. Lawful basis for processing
We process personal data based on: Legitimate business interests, consent, contractual necessity, and legal obligation
7. Cookies and tracking
Our websites use cookies and similar technologies to support functionality, analytics and user experience. Full details are provided in our Cookie Policy, which is managed via our consent platform.
8. Data sharing and third parties
We may share personal data with: IT and website service providers, CRM and email marketing platforms, payment processors, professional advisers and regulators where required. We do not sell personal data.
9. International data handling
As a global organisation, personal data may be accessed by CMTG staff or service providers outside the UK. Where this occurs, appropriate safeguards are in place.
10. Data retention
Personal data is retained only for as long as necessary for the purposes outlined in this policy, including legal, accounting and compliance requirements.
11. Your rights
You have the right to: Access your personal data, request correction or deletion, restrict or object to processing, withdraw consent, lodge a complaint with the UK Information Commissioner’s Office (ICO). Requests can be made via our website contact details.
12. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse or unauthorised access.
13. Third-party websites
Our websites may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.
14. Changes to this policy
This Privacy Policy is reviewed periodically and updated to reflect changes in legislation, technology or business practices.